Im getting notifications saying.....joining unknown <ssid>....WHAT DOES THAT MEAN...and it also tells me to turn off motion detection on my cameras


To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional):

  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (Any screenshot or video would be very helpful):

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Thanks for reporting the issue. The notification you received is triggered by Motion Detection Reminder. It reminds you if you want to turn off Motion Detection when your Viewer and Camera phone are under same WiFi.

It seems that the message was written in a wrong format now. Would you please provide a screenshot of what you see?



Almost sounds as if your connecting to an OPEN network SSID called “unknown ssid”, you should be connected to your own WiFi SSID.

and all the characters are SMALL case, which makes me think its someone labeled their WiFi “unknown ssid” and has not put security enable login.

unknown to me also could refer too HIDDEN network SSID maybe. Im going with someone labeled their WiFi as mentioned and its OPEN.

What is the name of your WiFi SSID anyways?


I’m getting the exact same Notification and I’m not joining another said and my network is private