Which device has the problem? Viewer or Camera Both
Device Model Name: Samsung P5100 and NSP16AT10
OS Version: Android
AppVersion: 3.15.1. Build 1678 on viewer ( Moto5)
Yesterday I paid the subscription for a month, but I don’t see any improvements what so ever, only that ads are missing now.
Most of the clips are stil 5-6 seconds (even when motion seems to continue)
Never more then 30 sec.
No enhanced HD
On the Moto 5, when I double click, it tells me: Zoom is not available at … and Get to kno w more. ( but that only leads to the general page)
In the browser version the life video stops as soon as I double click on the screen.
Cams are on a remote location so I can’t change them- upgrade them easily.