I need a Refund


#1

Continuing the discussion from How to Cancel Alfred Premium:

I would like a refund my roommates use my card and that was without my permission then moved out and is still using your services I’m not and my card is connected to their account I do not want that going on and I do want my money back
Sarahnp02@gmail.com


#2

Hi @residentialunited,

Thank you for reaching out!

We are sorry to hear what happened to you. However, we are not able to process refunds under this circumstance. We suggest you contact your roommates and make your card disconnect from their Google account. In the mean time, make sure you cancel the subscription so you won’t be charged again: