How to view two seperate phones at once


#1

I have two phones set up in my account. I tried to open two browser window on chrome so that I can view each. Unfortunately when I do this one goes offline. Is it possible to view two cameras at one time? Your opening window which shows both cameras doesn’t seem to be a live view and is very small.

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi @amv413,

Thank you for reaching out to Alfred!

You can monitor multiple Cameras at the same time with Alfred’s WebViewer. Please find out how here:

If you find the Camera offline, please try a different WiFi setup or other mobile network to see whether the situation persists.

Hope it helps!


#3

That’s exactly what I tried, and I just tried it again and it works for a second or two and then it either goes offline or just freezes. Is this due to slow internet speed at the location?


#4

@amv413 if possible can you put your camera device’s on different WiFi channels ?