How to save on USB

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


Build your FREE home security system by downloading Alfred:

Hi @nathan.wesley.harris,

Thank you for reaching out to Alfred!

Your videos are kept on Alfred’s cloud for 7 days before they are automatically deleted, or until they are manually deleted before the 7 days are up. You can save/download the videos to your PC/device by following the instructions here:

Hope it helps!