How to i watch video



It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:

Build your FREE home security system by downloading Alfred:


Hi @jcbustabtch,

Thanks for reaching out to Alfred!

Alfred requires at least one device to be set as Camera and the other as Viewer. For the moment, it seems like you have three devices set as Viewers.

Please follow the instructions here to switch at least one of them to Camera:

You can enable Motion Detection/notifications by following the instructions here:

You will be able to find the recorded videos in your Event Book:

Give this a go and let me know if it helps!