When things go wrong, sometimes it is easier to start with a clean slate. Here are some of the steps you can take to give your Alfred a fresh start.
Please tap on the menu, choose Account, then confirm you want to log out. You will be led back to the login page.
2. Clear Cache
Go to Settings – Apps – Alfred – Storage (for devices running Android 6.0 and up). Clear cache and try again.
3. Clear Data
Go to Settings – Apps – Alfred – Storage (for devices running Android 6.0 and up). Clear data and try again. This process is similar to reinstallation.
4. Remove Alfred as a Connected App through Google
Go to Google, log in to your account, choose My Account – Sign-in & Security – Connected apps & sites. Tap on Manage apps, find Alfred, and choose REMOVE. When you launch Alfred again, you will be asked to give permissions. Grant them and you should be able to log in.
Please note that this is best carried out on Android devices or PC browser, as iOS devices do not save the settings.
5. Factory Reset
In some rare instances, other apps could interfere with Alfred’s operation. Performing a factory reset could be an option when all else fails.
Need further assistance? Go back to the list of frequently asked questions, check out the tips, start a new thread, or email us at firstname.lastname@example.org!
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