Have you ever experienced your Alfred Camera Phone getting disconnected for no apparent reason? It is connected to WiFi as well as a power source, so what can be wrong? Or is it really…?
If you reach out to support, we might tell you something like “your Camera isn’t charging properly” or “your WiFi signal is very poor.” Great news: now you can figure this out with the new Camera Health Check feature from your Viewer Phone!
Here is how:
Find Camera health Check by tapping on the wheel on the Camera thumbnail:
You will see how often your Camera was disconnected over the past week as well as some advice:
Slide down to see the Camera’s WiFi/power level:
Here is the funny thing: your WiFi level isn’t 100% related to the number of disconnections. Your WiFi level could be just acceptable (around 50), but your Camera doesn’t get disconnected much. On the other hand, your WiFi level could be pretty good in general, but it gets disconnected a lot sometimes (for example when your provider limits the speed during peak hours).
If your WiFi signal is consistently weak, you might be able to benefit from an app called WiFi Analyzer to give you more insight on how WiFi signal looks in different spots in your place. You might need to consult a professional if a better spot can’t be found.
So give the health check a go and let us know if it’s helpful!
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