How do you watch the video


It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name: samsung galaxy j7
OS Version:

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Hi @bandrews041191,

Thank you for reaching out!

You can watch the motion event video in your Event Book. Please go to your Viewer Phone, find the Camera on your camera list, and tap the calendar icon at the bottom right corner of the frame.

Hope it helps!