How do I request a refund on a subscription I never used?

upgrade

#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi,

Welcome to Alfred Center!

First of all, please make sure you cancel the subscription so you won’t be charged again:

You can also find how to request a refund in the instructions.

Let us know if you have other questions/feedback for Alfred in the future.