How do I get deleted video back

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:

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@rayjim593 you don’t.

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Hi @rayjim593,

Thanks for reaching out!

Your videos are kept on Alfred’s cloud for 7 days before they are automatically deleted, or until they are manually deleted before the 7 days are up. However, once they are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

Hope it helps!


@luke.yeh you explain it so elegantly. But it means the same. :wink: