How do I cancel my subscription

upgrade

#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi @240wells,

Thank you for reaching out to Alfred!

We are sorry to hear you want to cancel your subscription. Please follow the instructions here:

If you don’t mind, would you let us know why? Your feedback will help us make Alfred better!

PS: In a couple of days, you should be able to update Alfred and give the new Zoom feature a go:

Your subscription should still be valid for quite some time, so try this and let us know what you think!