How can i save captured video and pics to my pc

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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Hi @w.david.feeler,

Thank you so much for reaching out!

You can save Events to your devices by following the instructions in the video:

To save them to your PC, please check out the following link:

Hope this helps!