How can I record the events as seen from


It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name: HP Laptop
OS Version: windows 10

----------when in computer view it seems to prevent access from mobile phone viewers. That is ok if I can record events from my computer. Maybe the motion recorder still works from a mobile phone even though I cannot access it in real time? How long will the motion recorder record?

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Hi @luvdartsllc,

Thank you for reaching out!

For the moment, only one Viewer can be connected to the Camera at the same time. Motion Detection doesn’t work in live-viewing mode. If you are watching live feed from the WebViewer, Alfred won’t automatically capture any recordings.

However, you can do that manually! Record video clips for up to 30 seconds by following the instructions here:

Hope it helps!