How can i c deleted videos


#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:
ive got android my wifr keeps deleting them

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#2

I am the viewer. I had a few clips that were from when the motion detection saved it and my wife had deleted them i was wondering is there any way to see the clips


#3

Viewer my keeps deleting the videos


#4

Hi

We are sorry to hear what happened to you.

Your videos are kept on Alfred’s cloud for 7 days before they are automatically deleted, or until they are manually deleted before the 7 days are up. However, once they are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

In the meantime, please change your Gmail passwords right away and enable 2-step verification to protect your Google accounts further. You can see the details below: https://www.google.com/landing/2step/

Hope it helps!


#5

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