Getting 7012 error for the last three weeks

Hi

Am currently away from home. Two of my three cameras stopped working, one has now restarted but the other is claiming a 7012 error.

Any ideas how to fix it remotely?

Hi,

Thanks for reporting the issue. You see 7012 when Alfred is running in the background on your Camera phone and the built-in camera might be in use by another app.

To solve this, you have to get physical access to your Camera phone and make sure Alfred is running on the screen.

Let us know if you need further assistance.

By the way, do you think the 7012 message is clear enough for you?

Thanks Ricardo, yes, I understand what it’s getting at - I’m just not sure I believe it as it worked perfectly fine for a few weeks first. Will see when I get back.

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Thanks for letting me know, Conor. Keep me posted if you find out anything!

@conormclernon
This happened to me too tonight. Yet another fiasco.
Apparently there’s another app using the camera.
Go figure…

Anything else Alfred team?

When do you send the data crash to phones? Even worse.

After all, not all updates are seen.

Trust whithers.

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Same issue, no idea why happend. Nothing new was installed. Reset help just for a 2 days and issue came back. What to do?

Hi,

Could you please go to your Camera phone and make sure Alfred is running onscreen?

We found that if Alfred is running in the background on the Camera phone, the Viewer tends to receive the error message you mentioned.