False alarms outdoors


It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera camera
Device Model Name: iPhone 4s
OS Version: 9
AppVersion: latest

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Seems to be caused by sun and shadows. Tried different sensitivity but doesn’t help. When I turned off notifications, the false videos stopped recording


Hi @cookieplus6,

Thank you for reaching out!

Light changes can definitely trigger Alfred’s Motion Detection. You can read a little about how the algorithm works here:


Also, you can turn off notifications while Motion Detection is on. You can still find the Events in the Event Book when you want, but your phone won’t buzz every few minutes. Please read all there is to know about notifications/Motion Detection here:

Hope this helps!