Error communicating with server~


#1

Nothing was wrong till yesterday.
Today morning that sign shows on the PC web viewer.
What should I do?

20190111_135641

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Web Viewer
Device Model Name:
OS Version: Win 10
AppVersion: latest


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#2

Hey, thanks for reporting the issue. Does the issue still persist? Normally, it should be fixed after a while.