Error 7007 camera offline

webviewer
connectivity
video

#1

I always get 7007 camera error offline when using the web on my computer, but when I use smartphone as viewer, there is no problem there, is there something wrong with my computer, even I have reinstalled my computer, but still so, help me


#2

Hi @app62077,

Thank you for reaching out to Alfred!

The issue seems more related to Alfred’s server and we are looking for the solution now. Please stay tuned!


#3

i stil can’t use web for viewer, help please


#4

Hello, new user all paid up in May 2019. This has just happened to me as well. Unable to view in the Webviewer but displays perfectly within the app on my phone.


#5

Hi,

Could you go through this checklist to see if the problem can be eliminated?

Let us know if it helps!