Error 5001 on android 4.2.1


#1

With a samsung tablet p3110 with android 4.1.2 i receveid always The error 5001 ( error for time different on The two device). But The time is The same for The camera and The observer . The only Thing is that on android 4.2 is Not possibile to set The time in auto mode ( external server). How to Fix it?


#2

Hi @peppiod,

Thank you for reaching out to Alfred!

On your p3110, please log out of Alfred and log back in by tapping on the three dots on the bottom right corner of the screen, choose Account, and confirm you want to log out. You will be led to the login page again.

Moreover, please make sure the Google Play Services app has been updated on this device.

Let me know if this helps!


#3

Hola! Ya solucione el problema del codigo de error 5001; el mismo se debe a que en alguno de los dispositivos esta configurado con una zona horaria erronea. Por ejemplo, yo vivo en Argentina y el error me aparecia porque uno de los dispositivos estaba configurado con la zona horaria de Buenos Aires y el otro con la zona horaria de Brasilia. Espero que le sea de utilidad!


#4

Muchas gracias, esa era la soluciĆ³n

Saludos