Please avoid exiting the session within a few seconds when you enter the live-viewing session. You can try to give Alfred a little more time and see what happens. If that doesn’t work, try to initiate a live-viewing session again.
If the issue persists, it might indicate a connection issue on your Viewer’s side. This mostly happens when the connection between your devices is a relay connection instead of P2P.
However, as long as your Camera is connected, it should still be working normally. You can still find the recordings later in your Event Book.
We suggest you can wait a while to see if the problem persists or just try to connect to a different network (office network, free WiFi…)
Let us know if you have further question/feedback.