Does anyone else have an issue with this Alfred app? Its very slow it never works at the time i need it to work

connectivity

#1

To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional): _______@gmail.com

  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (Any screenshot or video would be very helpful):


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#2

Hey,

Please avoid exiting the session within a few seconds when you enter the live-viewing session. You can try to give Alfred a little more time and see what happens. If that doesn’t work, try to initiate a live-viewing session again.

If the issue persists, it might indicate a connection issue on your Viewer’s side. This mostly happens when the connection between your devices is a relay connection instead of P2P.

However, as long as your Camera is connected, it should still be working normally. You can still find the recordings later in your Event Book.

We suggest you can wait a while to see if the problem persists or just try to connect to a different network (office network, free WiFi…)

Let us know if you have further question/feedback.