Do canceled monthly membership get a refund?

upgrade

#1

(I asked this before but the posted answer was corrupted so I’m reposting)
It looks like I need to pay all 12 months when I upgrade with the monthly membership. So if I cancel this after one month, will I be refunded the remaining 11 months? I can’t find the answer anywhere in the Terms of Service, etc


#2

I haven’t used alfred since it charged me 32.00 on a fixed income and want my money back.


#3

Hi,

Generally, all charges for purchases are nonrefundable, and there are no refunds for partially used periods. For the moment, we only issue the refund when the user buys the same upgrade items at the same time or there’s a system error that causes the user fails to access upgrade features.

You can check out our Terms of Service

Sorry for the inconvenience. Please let us know if you have more questions.