It would be really helpful if you'd provide the following information so our engineer colleagues can identify and solve your problem sooner.
Which device has the problem? Viewer or Camera
Device Model Name:
I am so very disappointed, I have 2 cameras set up, the main one did not even last a full two days and I got the code 7007, then my second camera did the same thing. I have these set up because I am having medical treatments which are keeping me away from my home. I will gladly upgrade if I can get my cameras working again remotely. Please Help