Detecta movimiento pero frena

motion

#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Camera
Device Model Name: samsung s4
OS Version: Android 1658
AppVersion: ultima

tengo dos problemas :
1- detecta movimiento pero luego no sigue grabando si hay otro movimiento
no hay una continuidad de lo sucedido y es esencial grabar esos momentos.

2- de noche no detecta movimiento cuando antes si lo hacia. Estoy hablando hace versiones atras. No sabria decir cual.


Build your FREE home security system by downloading Alfred:


#2

Hola Natalia,

¡Bienvendio a Alfred Center!

Have you tried to set the sensitivity to HIGH? You are always welcome to send us a link to a Motion Event or even a photo of what you see on the Viewer. That way, we can give you more specific advice. In the meantime, experimenting with different setups could make a big difference.

As for the issue of the night, Alfred’s Low-Light Filter still needs a little light to work. Please find some tips for optimizing its performance here:

Our engineer team never stops working on making the Motion Detection algorithm smarter. If we figure something out, we will try our best to present it to you as soon as possible. Before that becomes a reality, please try a different setup or put it somewhere else to see if the situation gets better.

Sorry for the inconvenience. Let us know if you need further assistance.