Delete options

How can I delete the video clipping from my viewer phone Aid is Zen phone plus

Hi @sudhir.meens,

Thank you for joining us at Alfred Center!

Please follow the instructions here to delete your recordings:

Let me know if it helps!

how do i recover deleted events? i’m missing an hour and a half of my sleep time and i woke up in a different position but how i got there was not recorded

There is no way to recover deleted events.

Hi @ad4783

Thank you for reaching out to Alfred!

Your videos are kept on Alfred’s cloud for 7 days before they are automatically deleted, or until they are manually deleted before the 7 days are up. However, once they are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

Hope it helps!

It would be nice to be able to delete all recordings for a single day or days by holding down the DATE Stamp till it gets an x on it, then tap the trash can to delete. Just a suggestion…