Cannot open the webviewer online

My webviewer never work, what should I do?

I did all you wrote on the website but it still doesn’t work. Please help me ~~~

Anyone who can help me?:sob:



1 Like

Hi @maggie1983 @ginddong0817,

Thank you for reporting the issue and providing the screenshot!

If the problem still persists, please try to reinstall Chrome or use WebViewer on Firefox to solve the issue. The ERR_CERT_DATE_INVALID error is identified as a bug of Google Chrome.

Also, you can try the instructions in the site below to fix the error.

  1. Disable Windows Firewall Temporarily
  2. Replace Current DNS Servers with Google DNS Servers
  3. Modify Network and Sharing Settings

Let us know if it works!

My working fix online