Can’t get camera on android to wake up


To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.the app is version 2.2.3 it’s a joyriders sapphire android phone and is the camera. I don’t have a pc. Only iPhone and iPod air. I signed out. Deleted app. Reinstalled under different internet in the viewer phone. Dint have access to the kyrosera camera phone. I was receiving a message for awhile that the camera was disabled from another viewer. The battery died. It is charged now but can’t get the camera to wake up. What is web viewer? Is that only for desktop? pkease help.

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  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (Any screenshot or video would be very helpful):

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