Can I watch previous videos?

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:

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Hi @dawnsab12,

Thank you for joining us at Alfred Center!

Yeah sure! All your videos are automatically kept on Alfred’s cloud for 7 days. You can find them in your Event Book:

You can also save/download them by following the instructions here:

Hope this helps!

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