Can I view archive videos that were previously default deleted from my active videos menu?Is there a way to pull them up to select an alternate save option?

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera. Both
Device Model Name: iPhone 6s Plus
OS Version:
AppVersion:


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Hi @eidnam.avon4u,

Thank you for reaching out to Alfred!

You are not able to view the videos once they are deleted. The videos are kept on Alfred’s cloud for 7 days (30 days for Premium users) before they are automatically deleted, or until they are manually deleted before the expiration date. However, once they are gone, there is no way to recover them.

To keep the videos you need permanently in the future, please save/download your videos by following the instructions here:

Hope it helps!