Yes, you can!
Please remember that all videos are kept on the cloud for 7 days (30 days for Premium users). If you don’t save them in time, they are gone. If you delete them, they are gone. Once a video is gone, there is no way for us to bring it back!!!
Make sure you save important Events to maintain your home security. Actually, there are multiple ways to do that! Please follow the instructions below:
Direct Video Download
If you are an Android user, you can download all the videos directly to your phone now!
The videos will be saved to the local storage. Please check Gallery, Google Photo or Media Library on your device to find them.
*The direct download function is exclusively available for the Android version for the moment. We are working on adding this feature to the iOS version as soon as we can.
Share your Events / Save to Moments
If you tap on “Share” after playing an Event, a permanent private link will be generated:
Doing that will also move the Event to your Moment, so you will be able to find it very easily.
You can also open the link with the Chrome app, long press the screen, and download the Event to your device.
For iOS Users
Please tap on the icon on the upper right:
You will see all the options:
The Event will also be saved to Moment:
Video tutorial:
Download Videos on PC
Alternatively, you can save the Event to your PC by following the instructions in this post!
Need further assistance? Go back to the list of frequently asked questions, check out the tips, start a new thread, or fill out the issue report form!
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