Can I retrieve deleted videos


It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:

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You can if you load Alfred onto another fresh device, Im not sure if just clearing data and relaunching is the same. I would try a new device. Such as the Webviewer if you haven’t used it yet. Or, another phone, tablet, android emulator, etc… They may have fix the ability to do so now, not sure. Let me know


Hi guys,

Please note that once the videos are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

Hope it helps!