Can I change the package from 12 month to 1 month

To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional): nepfew1303@gmail.com

  2. App version (You can find it on the About page):4.1.12

  3. Which device has the problem (Viewer or Camera name): Viewer

  4. Description (Any screenshot or video would be very helpful): I’d like to change the package from 12 month to 1 month and please, refund my money because I’ve got a wrong decision to bought this package. Could you please accept my refund and send me back the massage.


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Hey,
Welcome to Alfred Center!

Please follow the instruction here to cancel the subscription and request a refund:

Let me know if you have other questions/feedback for Alfred in the future.

I canceled it, but I wanted the refund amount in just 11 months. I was happy to pay the price for 1 month.

Hi,

According to our refund policy, there are no refunds for partially used periods.

Unfortunately, we will not be able to grant you a refund. We honor you as our customer and hope that you will continue to enjoy the service Alfred provides. If there is anything we can help you with, please let us know. Thank you!