Camera does not stay in low power mode


It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name: I phone 8 camera
OS Version:

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For iOS device as Camera, please enable Guided Access to ensure your Camera not deter by other application and reduce app crash. You can find out how here:

Hope it helps!