Camera disconnects when I leave my house

connectivity

#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#3

Hi @dossantos182,

Thank you for joining us at Alfred Center!

Would you please enable Guided Access on your Camera Phone?

iOS devices make great Cameras, but Alfred could get interrupted by other apps or notifications from other apps.

Let me know if this helps!