Camera asleep

If my camera fall asleep, does it still detect motion and record video?

Hi @lohchikion,

Thank you for reaching out!

If your Camera falls asleep, you will see on your Viewer device that it is not connected. This means your Camera is not detecting/recording. However, you can try to wake it up by tapping on the yellow circle. Please read more and check out the screenshots here:

Hope it helps!

I have the same problem. Wich yellow circle do you mean?

Hi @cynthia13982,

Thank you for reaching out!

Do you see a yellow circle on your Camera thumbnail like this?

But it is not possible to keep on monitor for the disconnection because I use for overnight surveillance.

Please advise how not to let the phone fall asleep?

Hi @lohchikion,

Can you make sure your Camera Phone is plugged in and the battery-saving mode is disabled on the device? Check the settings of your device. Some automatically go into sleep/standby mode after a while.

Let me know if this helps!

How long does Alfred stay awake before it goes to sleep

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Hi John,

Your Camera should have no problem staying online when it is fed with a strong and steady internet connection. If you have connectivity problem, please follow the troubleshooting steps here to solve the issue:

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