Auto-low light filter won't turn off!


#1

The low light filter will not turn off, even when I disable the option on settings?!

It would be really helpful if you’d provide
the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name: samsung tablet 4
OS Version:
AppVersion:


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#2

Hi,

Thanks for visiting Alfred Center!

To turn off the low light filter, please enter Camera’s live feed, tap the triangle on the bottom right, and tap the icon which looks like a moon.
You can read more about the feature here:

Hope it helps!