Audio Advanced Control?


#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera: both
Device Model Name: j7 and lg210
OS Version:
AppVersion: latest


How long will it be to expect more advance audio controls to be implemented? The audio tends to be pingy and to high pitched, how can I control this?
if audio control was adjustable, wouldnt it be ultimately better to have fine tuning by frequency levels, as everyone has a different level of hearing, since I have difficulty with not hearing low waves (voices) and high waves are piercing ( hence I have birds lol)
thanks, hope to hear back thanks


#2

Hi,

Please make sure that you have enabled the audio and increase/decrease the volume of your device on your needs.

Also, Would you be able to send us a link to a Motion Event or even a photo of what you see on the Viewer? That way, we can give you more specific advice.

Keep us posted!