Audio Advanced Control?


It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera: both
Device Model Name: j7 and lg210
OS Version:
AppVersion: latest

How long will it be to expect more advance audio controls to be implemented? The audio tends to be pingy and to high pitched, how can I control this?
if audio control was adjustable, wouldnt it be ultimately better to have fine tuning by frequency levels, as everyone has a different level of hearing, since I have difficulty with not hearing low waves (voices) and high waves are piercing ( hence I have birds lol)
thanks, hope to hear back thanks



Please make sure that you have enabled the audio and increase/decrease the volume of your device on your needs.

Also, Would you be able to send us a link to a Motion Event or even a photo of what you see on the Viewer? That way, we can give you more specific advice.

Keep us posted!