It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.
Which device has the problem? Viewer or Camera
Device Model Name:
Oh Richardo, Richardo… where for art thou Richardo??? Everything was going so well. I really thought that after the deployment of my last game plan, that our troubled past was behind us. That we started anew and had such a bright future ahead. And then??? A giant pile of GREASE SHITENING!!! Please just have the engineers do what they have been doing in this situation ( that is an issue on your end that you still haven’t fessed up too or even given me the slightest little courtesy diagnosis, that you would think a loyal paid subscriber deserves) And again, please, please, please Richardo…Don’t answer back with the “dog and pony show”. I’m way to tired to ever go through one of those again. Again, I could copy and paste the entire URL link of my lengthy story/saga, but I don’t think anyone deserves to re-live the horror story. And you know who I am Richardo, so please… just apply the “new fix” you have for this specific situation. Thanks Richardo… Peace…