Alfred's Video Saving Guide for PC



One of the most-asked questions we get at Alfred Center is “how can I save my videos?” If you are an iOS user, you might not be able to take advantage of the direct download button. Besides the tried-and-true “create a permanent private link” option, we will teach you how to save videos to your devices/PCs in this tutorial!

Please remember that all videos are kept on the cloud for 7 days (30 days for Premium users). If you don’t save them in time, they are gone. If you delete them, they are gone. Once a video is gone, there is no way for us to bring it back!!!

WebViewer 2.0

Some of you might have tried our brand new version of WebViewer. If so, you can simply download the video by tapping the “Download” button below when you are playing an Event/Moment.

WebViewer 1.0

1) Save video to your PC with Firefox

Step 1: Go to menu and click on Add-ons.

Step 2: Search for Video Downloader Professional in Extensions and click on install.

Step 3: You will see the icon appear. Relaunch Firefox.

Step 4: Paste the Alfred TV link to the Event to the Firefox search bar, hit go, and you will see a green arrow appear. Click on it and you’ll be able to download the video.

2) Save video to your PC with Chrome

Step 1: Search for Video DownloadHelper and click on Add to Chrome

Step 2: Click on “Add Extension.” Relaunch your browser.

Step 3: Go to the Alfred TV link and click on the icon.

One thing about Chrome tho: for one reason or another, there is a 10% fail rate, meaning the extension can’t “find” the Event.

Give this a go and let us know how it works!

Build your FREE home security system by downloading Alfred:

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I saw the video and clicked on the video download extension and then it says forbidden. I am in my acount and can view it on the scren - cant download via chrome extension


Hi @opalset,

Thanks for reaching out!

Can you maybe show us a screenshot? It’d help us zero in on the problem!


i have rebooted my machine and it is now downloading the video clips

Thanks for the quick response


hi , can i get another means to contact you about Alfred app


Hi @jeffersonfasa88,

You can click on the profile photo then choose “Message.” Hope this helps!


I’m trying to save my moment videos to my PC using the "Save video to your PC with Firefox "instructions above and need help with this step…

“Step 4: Paste the Alfred TV link to the Event to the Firefox search bar, hit go, and you will see a green arrow appear.”

I don’t understand where to find this “Alfred TV Link”. Please explain and/or provide example.


Hey @davidv07,

Thank you for reaching out! Please check out the following video and follow the steps:

Let me know if this helps!


I had already figured out how to download the recorded files through trials and errors and developed a solution much similar to what you describe. However, when I searched your site for an official method I was hoping that you have programmed a more direct way of selecting multiple events’ files then dowloading them to a local device or computer. Since Alfred creates multiple small files for any single event it is very cumbersome to follow a manual method and download each file individually in 5 or 6 steps while using 3 applications. Alternatively, you can continue developing the Alfred application and develop a simple method to select and download the events directly to the device running Alfred or to a computer from the user’s account and a web browser.


Hi @a.khalil62,

Thank you for your feedback!

The feature you are describing is definitely in the pipeline. Please continue to support Alfred and stay tuned!