Hi I’ve recently noticed that alfred doesn’t record all the time with the motion detection on when there are people in there for hours lets say it’ll record at 4:49 then won’t record again at 5:15 even tho there was movement the whole time I have alfred premium and the hd is in low quality even tested with a galaxy s8 I have the latest update app on all devices
Yes I need to view a past recordings
Thank you for reaching out to Alfred!
Do you have this issue with your “Pantry” Camera? It seems like it is having a bit of a login problem. Could you tap on the menu (three dots at the bottom right corner), choose Account, confirm you want to log out and then log back in to see if that fixes the problem?
Please keep me posted!
Thank you for joining us at Alfred Center!
All recordings are kept in your Event Book for 7 days:
However, once they are gone, there is no way to recover them. Please save/download your videos by following the instructions here:
Hope it helps!