Access's priority?

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:

Build your FREE home security system by downloading Alfred:

Hi @billy.mays2,

Thank you for reaching out to Alfred!

Please check out here to see more details about Access Priority:

Hope it helps!

Need help on changing my priority

Hi @rgodlock510 ,

Thanks for joining us at Alfred Center!

Have you checked this post out? There are instructions telling you how to set Access Priority up steps by steps!

Let us know if you need further assistance!