It won’t let me connect to the live feed while I’m not connected to the same network as the camera. It doesn’t matter if I am on WiFi (different network than camera), 3G, or 4G. It doesn’t connect and gives me a 7001 error. I still get motion notifications and can view the motion events. However, I get the 7001 error every time I try to view the live feed. As soon as I connect to the same network as the camera, the live feed works flawlessly. Please let me know what I can do to fix this. Thanks.
Which device has the problem? Viewer
Device Model Name: Google Pixel 2 XL
OS Version: Android 8.1.0
AppVersion: version 3.10.26 (build 1518)