557228When I go to view it says camera is already connected. But it’s the phone I’m trying to connect. I even turned the phone off and tried to connect with another. Got the same response. Help the viewer

When I go to view it says camera is already connected. But it’s the phone I’m trying to connect. I even turned the phone off and tried to connect with another. Got the same response. Help the viewer

Hey,

Thanks for joining us at Alfred Center!

Could you tell us a bit more about the issue? Do you mean that you are not able to view any Camera from your Viewer? Screenshot or videos would be very helpful for us to identify the issue.

Keep us posted!

Update the on both the camera and the viewer

App needs to be updated on your viewer and camera

Summary

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Continuing the discussion from 557228When I go to view it says camera is already connected. But it’s the phone I’m trying to connect. I even turned the phone off and tried to connect with another. Got the same response. Help the viewer:

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