Frequently Asked


I installed Alfred on 2 phones but it keeps telling me "You are just one step away" (4)
阿福管家服務中心中文版常見問題 (5)
Solve WebViewer login problems: unblock third-party cookies (1)
日本語:よくある質問 (9)
Can I transfer Alfred Premium / Plus to another account? (1)
I Can’t Log In and I See 3001/3004. What Should I Do? (1)
I already paid but I didn't get the upgrade (1)
What Happens When You Give Us Your Gmail (1)
Quick Fix for Camera Offline (7007/7010) (1)
How do I build a trust circle? (2)
How can I turn off the audio? (8)
Can I manually record a clip? (2)
Where can I find my "Events"? (1)
Is Alfred secure? (8)
Can I connect Alfred to other IP cam/wireless cameras/webcam/surveillance system? (2)
[Home Security Tips] What if burglars took my Camera? (1)
Can I update my devices remotely? (from my PC or Viewer phone) (2)
Does my Camera Unit need a SIM? (8)
How to Give Alfred a Fresh Start (5)
Why can I only keep Events for 7 days? Can I keep them for longer? (1)
How do I set up notifications? (7)
My devices have good cameras. Why is the quality of the Events not quite as great? (8)
Customize Notification on Each Camera ( Android 8.0 & above only) (2)
I have been watching live feed on Alfred's WebViewer/Viewer device so I know people have been walking past my house. Why is there no Motion Event at all? (1)
I would like to set up more Camera Phones. What devices would you recommend? (1)
How much data in general does Alfred send/receive? (8)
Why do I need a Gmail account? (8)
Why can't I connect to Alfred on office WiFi? (8)
Do You Mix & Match iOS & Android Devices? (1)
Why do I see Alfred's logo instead of video thumbnails in the Event Book? (2)
How to Delete Google Account on iOS/Android Devices (2)
Why doesn't Alfred make sense in my language? (5)
Can I delete Events from my phone? (8)
How to enable H264 Video Codec? (1)
What is that green icon with number on my screen? (8)
Why is the battery not charging when Alfred is up and running as camera? (2)
What is Smart Motion Detection? (1)
Can Alfred work on iOS 7? (3)
How can I mute Motion Detection notifications? (8)
How much extra space do I need on an Alfred device? (8)
Where are my Events stored? (3)
Why is my Camera Phone warm to the touch? (8)
Can I Download Alfred on iPhone 4? (1)
How can I remove a Camera Unit from my list? (8)
Solve Disconnection/Login Problems on Devices Running Android 4.0.x (5)
Can I watch live feed or receive push notifications from abroad? How about China? (1)
I already have a security system. What can Alfred do for me? (1)
How Do I Download/Update Alfred Camera? (1)
Why does Alfred need permission to certain information? Is my information safe with Alfred? (1)
Why are my Events gone? Can I get them back? (1)