Frequently Asked


What is Motion Detection Reminder? (2)
日本語:よくある質問 (9)
I installed Alfred on 2 phones but it keeps telling me "You are just one step away" (4)
阿福管家服務中心中文版常見問題 (5)
Solve WebViewer login problems: unblock third-party cookies (1)
How do I build a trust circle? (2)
I Can’t Log In and I See 3001/3004. What Should I Do? (1)
I already paid but I didn't get the upgrade (1)
What Happens When You Give Us Your Gmail (1)
Quick Fix for Camera Offline (7007/7010) (1)
How can I turn off the audio? (8)
Where can I find my "Events"? (1)
Can I manually record a clip? (2)
Is Alfred secure? (8)
Can I connect Alfred to other IP cam/wireless cameras/webcam/surveillance system? (2)
[Home Security Tips] What if burglars took my Camera? (1)
Can I update my devices remotely? (from my PC or Viewer phone) (2)
Does my Camera Unit need a SIM? (8)
How to enable H264 Video Codec? (1)
How to Give Alfred a Fresh Start (5)
How do I set up notifications? (7)
Why can I only keep Events for 7 days? Can I keep them for longer? (1)
Customize Notification on Each Camera (Android 8.0 +) (2)
My devices have good cameras. Why is the quality of the Events not quite as great? (8)
I have been watching live feed on Alfred's WebViewer/Viewer device so I know people have been walking past my house. Why is there no Motion Event at all? (1)
I would like to set up more Camera Phones. What devices would you recommend? (1)
How much data in general does Alfred send/receive? (8)
Why do I need a Gmail account? (8)
Why can't I connect to Alfred on office WiFi? (8)
Do You Mix & Match iOS & Android Devices? (1)
Why do I see Alfred's logo instead of video thumbnails in the Event Book? (2)
How to Delete Google Account on iOS/Android Devices (2)
Why doesn't Alfred make sense in my language? (5)
Can I delete Events from my phone? (8)
What is that green icon with number on my screen? (8)
Can Alfred work on iOS 7? (3)
Why is the battery not charging when Alfred is up and running as camera? (2)
What is Smart Motion Detection? (1)
How can I mute Motion Detection notifications? (8)
How much extra space do I need on an Alfred device? (8)
Where are my Events stored? (3)
Why is my Camera Phone warm to the touch? (8)
Can I Download Alfred on iPhone 4? (1)
How can I remove a Camera Unit from my list? (8)
Solve Disconnection/Login Problems on Devices Running Android 4.0.x (5)
How Do I Download/Update Alfred Camera? (1)
Can I watch live feed or receive push notifications from abroad? How about China? (1)
Set up Alfred like the pros : Essential tips for newbie users (4)
I already have a security system. What can Alfred do for me? (1)
Why does Alfred need permission to certain information? Is my information safe with Alfred? (1)