Frequently Asked


Alfred says "One More Step!" What's next? ( 2 3 4 5 6 ) (107)
Save Data & Energy with Alfred's Remote Switch! ( 2 3 ) (50)
What are battery push notifications and how can I turn them off? (16)
Frequently Asked Questions (2)
Can I save videos? (8)
To Reduce Disconnection Issues for iOS Cameras: Enable "Guided Access" ( 2 ) (24)
All about Low-Light Filter ( 2 ) (32)
What are the 4-digit numbers in the messages I get from Alfred? (1)
FAQ Directory 🇺🇸 🇪🇸 🇵🇹 🇩🇪 🇹🇼 🇯🇵 🇰🇷 🇷🇺 (1)

English Español Português Deutsch 中文 日本語 한국어 Русский Why doesn’t Alfred make sense in my language? Alfred Center is where you get timely support from the Alfred team. If you can’t find the answer to your question, sta…

Can I have multiple cameras under one account? (14)
Why do I keep experiencing connection problems? (11)
Where are my videos stored? ( 2 ) (25)
How Is Your Camera Doing? Do the Camera Health Check! ( 2 ) (23)
All about Connection Problems (1)
Português: Perguntas Frequentes ( 2 ) (21)
Español: Preguntas más frecuentes ( 2 3 ) (45)
Русский: Часто задаваемые вопросы (12)
Why am I advised not to press the power key or home key? (10)
All about Motion Detection/Notifications ( 2 ) (27)
How to watch live feed from multiple Cameras at the same time (1)
한국어:자주 묻는 질문 (16)
Deutsch: Häufig gestellte Fragen (12)
Alfred's Video Saving Guide for PC (10)
Solve Alfred's WebViewer Black Screen Problem! ( 2 ) (25)
Why is my Camera offline? (12)
[Error Codes] Let's Solve the Problems! ( 2 ) (37)
Tips for Making Alfred Works on Your Huawei Device (7)
How do I mount the camera? (10)
I got connection Status Codes. What should I do next? (2)
How to Cancel Alfred Premium (11)
How do I set up the camera? (13)
Does my Camera Unit need to be plugged in? (10)
I can’t watch video. What’s wrong? ( 2 ) (25)
Alfred said "The camera is not connected" (16)
Failure to Upgrade Alfred App DF-RPC-01 (15)
Why does Alfred ask me to reconnect every few minutes? (1)
How do I activate Motion Detection? (8)
Can I retrieve the deleted videos? (1)
Status Code 1016 - What does that mean? (3)
How do I use the WebViewer on a computer? (8)
Can I manually change how long Alfred records the videos for? (7)
Tips for Making Alfred Work on Your Xiaomi Device (6)
How Do I Use Two-Way Talk? (2)
What is the Moment? (8)
I have already set my Alfred devices as Camera and Viewer respectively. Can I still switch them? (1)
I have problems with Alfred's WebViewer. What should I do? (7)
Can I wake my Camera back up after the device restarted? (2)
Can I transfer Alfred Premium / Plus to another account? (1)
Does my Camera need to be connected to the Internet? (8)
[Android Camera Only] What if my Camera Unit falls asleep? (2)