Frequently Asked


Topic Replies Activity
Alfred says "One More Step!" What's next? 104 September 18, 2017
Save Data & Energy with Alfred's Remote Switch! 50 March 12, 2019
What are battery push notifications and how can I turn them off? 16 September 16, 2017
Frequently Asked Questions 2 May 31, 2019
To Reduce Disconnection Issues for iOS Cameras: Enable "Guided Access" 22 April 6, 2019
Can I save videos? 8 January 4, 2018
FAQ Directory 🇺🇸 🇪🇸 🇵🇹 🇩🇪 🇹🇼 🇯🇵 🇰🇷 🇷🇺

English Español Português Deutsch 中文 日本語 한국어 Русский Why doesn’t Alfred make sense in my language? If you need to report an issue of the app, please fill out the form!

1 June 29, 2016
All about Low-Light Filter 32 February 20, 2019
Can I have multiple cameras under one account? 14 January 4, 2018
What are the 4-digit numbers in the messages I get from Alfred? 1 October 13, 2017
Why do I keep experiencing connection problems? 11 May 2, 2017
All about Connection Problems 1 September 19, 2017
How Is Your Camera Doing? Do the Camera Health Check! 23 April 6, 2019
Where are my videos stored? 25 May 16, 2017
Русский: Часто задаваемые вопросы 12 September 16, 2017
Español: Preguntas más frecuentes 45 September 26, 2017
Português: Perguntas Frequentes 21 September 4, 2017
Why am I advised not to press the power key or home key? 10 September 26, 2016
Tips for Making Alfred Work on Your Huawei Device 7 April 3, 2019
All about Motion Detection/Notifications 27 September 27, 2018
How to Cancel Alfred Premium 11 January 4, 2018
Solve Alfred's WebViewer Black Screen Problem! 25 March 12, 2019
How to watch live feed from multiple Cameras at the same time 1 August 17, 2016
한국어:자주 묻는 질문 16 September 19, 2017
Deutsch: Häufig gestellte Fragen 12 April 12, 2017
Why is my Camera offline? 12 May 23, 2018
Alfred's Video Saving Guide for PC 10 March 23, 2017
[Error Codes] Let's Solve the Problems! 37 August 22, 2017
How do I set up the camera? 13 September 22, 2017
How do I mount the camera? 10 September 12, 2017
I got connection Status Codes. What should I do next? 2 December 21, 2017
Alfred said "The camera is not connected" 16 March 14, 2017
Why does Alfred ask me to reconnect every few minutes? 1 July 28, 2016
Does my Camera Unit need to be plugged in? 10 May 8, 2017
I can’t watch video. What’s wrong? 25 July 26, 2017
Status Code 1016 - What does that mean? 3 June 22, 2016
Tips for Making Alfred Work on Your Xiaomi Device 6 November 25, 2018
I have problems with Alfred's WebViewer. What should I do? 7 September 28, 2018
Failure to Upgrade Alfred App DF-RPC-01 15 January 31, 2017
Can I transfer Alfred Premium / Plus to another account? 1 March 26, 2019
How do I activate Motion Detection? 8 August 25, 2016
Can I retrieve the deleted videos? 1 September 7, 2018
How do I use the WebViewer on a computer? 8 January 4, 2018
Can I manually change how long Alfred records the videos for? 7 January 4, 2018
How Do I Use Two-Way Talk? 2 January 22, 2018
What is the Moment? 8 August 25, 2016
Can I wake my Camera back up after the device restarted? 2 June 24, 2016
日本語:よくある質問 9 August 30, 2017
Does my Camera need to be connected to the Internet? 8 January 4, 2018
[Android Camera Only] What if my Camera Unit falls asleep? 2 January 4, 2018